Beyond Points: Innovative Ways to Foster Guest Loyalty

Beyond Points: Innovative Ways to Foster Guest Loyalty

In the highly competitive hospitality industry, building and retaining customer loyalty is crucial for the success of any hotel. Creating exceptional guest experiences that leave a lasting impression is key to ensuring customers return, recommend your establishment to...
Effective Sales Tips for Closing Group Business

Effective Sales Tips for Closing Group Business

Most sales success stories are based on techniques that include the close in the sales strategy from the start. To seal the deal for group and corporate bookings, you’ll want to make sure during the sales process you provide good advice, add value, and utilize your...
Tips for Success at Wedding Vendor Events

Tips for Success at Wedding Vendor Events

If booking more weddings is a focus for your hotel, you are likely attending one or more wedding vendor events this spring. There are many kinds of vendor events in your community where you can set up a booth or a table and showcase what your hotel has to offer....
Group Bookings: An Important Sales Strategy

Group Bookings: An Important Sales Strategy

Every hotel is unique along with the strategies that work to fill the hotel. When considering the options that will drive the most revenue, group bookings should play a significant role in your revenue management strategy. What is Group Business? Simply put, group...