GRANT HOSPITALITY INSIGHTS
The Human Advantage: Why Relationships Still Win in Hotel Sales
Hotel sales have more technology at its fingertips than ever before. CRMs track activity, automated emails keep prospects in the pipeline, data platforms identify potential accounts, and AI is beginning to handle everything from prospect research to RFP responses.
The Long-Stay Opportunity: How Remote Work Is Changing Hotel Demand
How the Rise of Remote Work Is Reshaping Hotel Guests and Their Stays: Not long ago, business travelers checked in on Monday and checked out on Thursday, while leisure travelers filled weekends and vacation seasons. Today, those lines have blurred.
The Hotel Sales Metrics That Actually Drive Revenue Growth
The hospitality industry has never had more access to data. From property management systems and CRMs to revenue management platforms and market intelligence tools, hotels generate a constant stream of information. Yet having data is not the same as using it effectively.
7 Reasons Hotels Lose Group Sales – And How to Fix Them
Group business remains one of the most valuable revenue drivers in hospitality, but many hotels unknowingly lose group sales opportunities long before contracts are signed. For hotel sales managers and general managers, understanding why prospects walk away is critical to improving conversion rates and increasing revenue.
The Hotel Sales Playbook: From First Lead to Loyal Guest
A strong hotel sales process is not about chasing bookings. It is about building a predictable, repeatable system that moves prospects from awareness to loyalty. For hotel sales teams and general managers, the goal is to create consistency across every stage, from lead generation to repeat business.
AI in the Hospitality Hotel Industry: Transforming Operations and Revenue Management
The hospitality hotel industry is experiencing a technological revolution, with artificial intelligence (AI) at the forefront of operational and financial transformation. While guest experience remains a priority, AI’s most profound impact is being felt in the back office, where it is streamlining operations and revolutionizing revenue management.