GRANT HOSPITALITY INSIGHTS
Beyond Points: Innovative Ways to Foster Guest Loyalty
In the highly competitive hospitality industry, building and retaining customer loyalty is crucial for the success of any hotel. Creating exceptional guest experiences that leave a lasting impression is key to ensuring customers return, recommend your establishment to...
How Hotel Reviews Can Help Fuel Bookings
In the hospitality industry, online hotel reviews have become an essential aspect of the decision-making process for travelers. These reviews provide potential guests with valuable insights into the quality and experiences offered by a hotel. As a result, hotels must...
Mastering the Art of Boosting Hotel Sales in Off-Peak Seasons
Whether you run a franchised hotel, boutique property, or resort, summer is typically the busy season. But lurking behind every summer comes a slow period, a time when your sales team is scrambling for ways to fill rooms. As a hotelier or general manager, you...
Get to Know Your Neighbors: How to Market in Your Backyard
As a hotel owner, you know the importance of marketing your property to attract visitors. But have you considered looking beyond traditional methods and focusing on your local community? By getting to know your neighbors, you can create lasting relationships that will...
Effective Sales Tips for Closing Hotel Group Business
Most hotel sales success stories are based on techniques that include the close in the sales strategy from the start. To seal the deal for group and corporate bookings, you’ll want to make sure during the sales process you provide good advice, add value, and utilize...
Tips for Success at Wedding Vendor Events
If booking more weddings is a focus for your hotel, you are likely attending one or more wedding vendor events this spring. There are many kinds of vendor events in your community where you can set up a booth or a table and showcase what your hotel has to offer....